All Systems Operational

CocoonOPS Operational
Web Application Operational
Document Generation Operational
Report Generation Operational
Sync with CocoonTMP Operational
Xero Integration Operational
QuickBooks Integration Operational
API ? Operational
CocoonTMP Operational
Web Portal ? Operational
FTP Document Ingest ? Operational
Shipment Database Polling ? Operational
New Bookings ? Operational
CocoonCARBON Operational
Web Portal ? Operational
API ? Operational
CocoonDEM ? Operational
Email Messaging ? Operational
Developer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 19, 2025

No incidents reported today.

Nov 18, 2025
Cloudflare Global Network experiencing issues
Resolved - Cloudflare have reported that they are no longer seeing errors across their network and we have seen normal traffic across the CocoonFMS platform.
Nov 18, 18:13 UTC
Update - Cloudflare continue to monitor their systems through recovers.

We are seeing normal levels of traffic across our platform indicating that the service remains operational
Nov 18, 17:24 UTC
Update - We are continuing to monitor for any further issues.
Nov 18, 15:03 UTC
Monitoring - From cloudflare:
A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.
Nov 18, 14:46 UTC
Update - From: Cloudflare @18, 2025 - 13:58 UTC
We are continuing working on restoring service for application services customers.

Clients may be experiencing intermittence access to the web application for the effected products.
Nov 18, 14:20 UTC
Identified - Cloudflare which provides security to the edge of our network is currently experiencing network issues globally.
This was reported at Nov 18, 2025 - 11:48 UTC.
Nov 18, 14:18 UTC
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

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