All Systems Operational

CocoonOPS Operational
Web Application Operational
Document Generation Operational
Report Generation Operational
Sync with CocoonTMP Operational
Xero Integration Operational
QuickBooks Integration Operational
API Operational
CocoonTMP Operational
Web Portal Operational
FTP Document Ingest Operational
Shipment Database Polling Operational
New Bookings Operational
CocoonCARBON Operational
Web Portal Operational
API Operational
CocoonDEM Operational
Email Messaging Operational
Developer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Aug 28, 2026

No incidents reported today.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026
Resolved - This incident has been resolved.
Aug 19, 07:59 UTC
Monitoring - The way tax rates are configured on the platform has changed!
Tax rates for costs and revenue are now separate lists. If you are missing tax rates for costs and you are a system admin, please see the following for information on managing tax rates.

https://support.cocoonfms.com/portal/en/kb/articles/tax-rates

Aug 18, 11:46 UTC
Aug 18, 2026
Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.